Back Of House Support
Reignite your hospitality passion without sacrificing your life. We handle the behind-the-scenes chaos so you can get back to creating unforgettable experiences – and finally, make it to that family dinner.
Remember when you dreamed of owning your own café, food truck, or restaurant? The joy of creating perfect dishes, the buzz of happy customers, the pride of building something from scratch?
But now you're drowning in paperwork, missing family dinners, and wondering when you last had a full night's sleep.
Your passion for hospitality shouldn't cost you your life outside work.
We get it – we've been there too. Those late nights reconciling receipts, early mornings placing orders, and weekends lost to scheduling nightmares.
What if you could reclaim those moments?
What if you could fall in love with your business again without sacrificing everything else?
Imagine walking into your venue, greeting your staff and customers with a smile, knowing all the behind-the-scenes chaos is handled.
That's not just a dream – it's what we're here to help you achieve. Because you deserve to taste the freedom you started this journey for.
What We Do
HR & Staff Management
​Streamline your workforce operations and nurture your team's growth with our comprehensive HR support.
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Staff scheduling and roster creation
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Organising and Maintaining employee records & training
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Coordinating staff training sessions
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Tracking employee hours and attendance (if using digital systems)
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Managing staff meal allowances and records
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Organising staff social events or team-building activities
Financial & Administrative
​Keep your finances organized and your administrative tasks under control, allowing you to focus on what matters most - your business
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Entering Payroll - checking against the HIG Award
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Organising supplier invoices and payments
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Tracking daily sales and revenue
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Organising and filing important documents
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Updating health and safety documentation
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Basic reporting on sales trends and popular items
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Managing and ordering office supplies
Customer Service & Marketing
​Elevate your guest experience and boost your brand presence
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Managing reservations and bookings via online booking system
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Handling customer feedback and complaints
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Maintaining the business's social media presence
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Updating and maintaining the company website
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Managing and updating allergen information for menu items
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Managing table reservation systems
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Updating menu items and prices
Operational Support
​Ensure smooth day-to-day operations and maintain a well-functioning establishment with our hands-on support.
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Supply Chain Support
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Inventory management
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Basic equipment maintenance scheduling
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Coordinating waste management and recycling
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Coordinating staff uniforms and laundry services
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Managing lost property
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Organising and maintaining cleaning schedules
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Coordinating pest control services