About Us
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We’re Christine and Ky, the dynamic duo behind Virtuallair, your ultimate virtual assistant service based in beautiful Adelaide, South Australia. Think of us as your behind-the-scenes besties, taking care of all your back-end administration so you can focus on what you do best – making your clients happy.
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Meet Christine
Hey there
With over a decade of experience in customer service and problem-solving across diverse industries, I'm your go-to gal for streamlining processes and injecting a bit of magic into your business operations.
Some might say I'm ridiculously optimistic with a dash of crazy, but I believe in spreading joy wherever I go – including your inbox! Whether you're a female coach in health and wellness, an MLM pro, or a small business owner looking to level up, I've got the skills and enthusiasm to make your work life easier and a whole lot more fun.
When I'm not organising clients' lives, you'll find me breaking into spontaneous karaoke sessions. Music is my jam – literally! I'm all in for anything that makes the soul happy, and that includes making your business sing.
Ready to dive into my world of efficiency, creativity, and the occasional impromptu dance party? Let's make your business dreams come true!
Meet Ky
Meet Ky, our hyper-focused, passionate go-getter with a heart of gold and a wit sharper than Batman's batarang. With over two decades of experience spanning from pastry kitchens to multi-million dollar projects, Ky is an Operational and Project Management Maestro. She's loyal, trustworthy, and absolutely brilliant at turning complex data into business magic.
A true-crime aficionado who can quote The Simpsons with alarming accuracy, Ky brings laughter and efficiency to every challenge. Give her a spreadsheet, a safety protocol to sexify, or a LEAN principle to implement, and watch her work wonders. From slashing labour costs to orchestrating $80 million business acquisitions, Ky's got the Midas touch for making businesses thrive.
Want to know how this pastry chef turned data wizard can transform your operations while keeping you in stitches? Click to read more about Ky's incredible journey and discover why she's the secret ingredient your business needs!
We’ve spent over a decade working side by side, balancing and complementing each other’s skill sets like yin and yang. With over 35 collective years of experience in customer service, sales, event management, reservations, business support, and office administration, we’ve got the skills to handle anything you throw our way.
Our Philosophy
At Virtuallair, we believe in the magic and power of a beautiful customer experience. We’re adaptable, quick learners, and solution-focused, always ready to tackle any problem that comes our way. We’re big believers in doing what you love and what you’re good at, every single day.
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We’re passionate about empowering women to scale their businesses while enjoying the lifestyle that comes with it, and we’re here to support and cheer you on every step of the way.
Our Journey
Virtuallair started as a small side hustle called Send It On back in 2020. Fast forward to 2024, and we’ve rebranded and relaunched to meet the demands of the incredibly fast-paced online and hospitality industries. With our approachable attitude and efficient nature, we know what it takes to run a successful business. We’re always ready to pivot and adapt to ensure everything is perfect – every “i” dotted and every “t” crossed.
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So, if you’re feeling our vibe and like what you’ve seen so far, there’s so much more to love!
We can’t wait to work with you and help make your business dreams come true.
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Cheers,
Christine and Ky
Meet Our Support Crew
Quiche
Chief Exploration Officer
Meet Quiche, our fearless leader and Chief Exploration Officer. This adventurous feline can open doors and drawers with ease, making every corner of the house her territory. Found as a tiny 4-week-old in an electrical cupboard at a remote mining village, Quiche has grown into a true diva with a heart of gold. While she fancies herself a champion hunter, her true talents lie in instigating playful chaos and melting hearts with her adorable antics. Quiche is the ultimate multitasker - one moment she's leading expeditions to uncharted wardrobe territories, the next she's staging impromptu acrobatic displays with her signature 'zoomies' (earning her the nickname "Psycho Sally"). Despite her tough CEO exterior, Quiche has a soft spot for cuddles, often found curled up between her human's legs or elegantly sprawled on her back. Communication is key in her role, and Quiche excels at it - whether she's bringing toys as gifts or conducting vocal performances at the bottom of the stairs. This feline boss proves that true leadership is a perfect balance of ferocity and snuggles.
Spider
Head of Playful Operations
Introducing Spider, our charismatic Head of Playful Operations. This sleek, black feline with a distinctive white-tipped tail is the perfect blend of mystery and mischief. Far from shy, Spider is quite the conversationalist, always ready to voice his desires for playtime or outdoor adventures. His specialty is an intense game of hide-and-seek, where he expertly pounces on toys as they disappear under rugs, couches, or tunnels. With a refined palate that rivals any food critic, Spider oversees all culinary matters from his personal dining step. A keen observer, he often watches from afar - peering around corners or leaning over the edge of the balcony, indulging in his love for people-watching. Spider's true passion, however, lies in all things cardboard - from snoozing in his cardboard castle to shredding packing paper with glee, this eco-friendly feline turns every delivery box into a new adventure playground. While he may seem like the silent partner at times, don't be fooled - this vocal and playful feline is a key player in keeping the household lively and entertained.
Gelato
Chief Harmony Officer
Say hello to Gelato, our beloved Chief Harmony Officer, affectionately known as "Mama Gelati." Adopted at 6.5 years old, this fluffy peacekeeper quickly proved herself to be the ultimate "stage 5 clinger" - a title she wears with pride as she shadows her favorite human all day. As CHO, Gelato's primary responsibility is ensuring household shenanigans never get out of hand, a job she tackles with grace and occasional stern meows. Her special talents are diverse and impressive: she's mastered the art of bird communication (through glass, of course), perfected Tik Tok-worthy jumps that keep everyone entertained, and developed a unique drooling technique that signals her job satisfaction during chin scratches. Gelato's approach to dining can only be described as enthusiastic, eating as if each meal might be her last - a stark contrast to her more finicky feline colleagues. While she tolerates the 'spare human' when absolutely necessary, Gelato's heart belongs to her mama, following her from room to room like a fluffy, purring shadow.