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Take a look at what we have built and automated for clients.

Some details are kept general to respect client confidentiality.

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01

From a fragile spreadsheey to an automated compliance system

Client: a National UAV company

The problem: 

Insurance and equipment compliance was tracked in a fragile spreadsheet, with renewals easy to miss and no reliable way to see what was due when.

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What we built: a structured monday.com board for insurance and equipment tracking, with renewal reminders automated through Make.com and connected to their existing tools.

The outcome: Nothing falls through the cracks, the team has clear visibility of what is due, and the manual admin time dropped to almost nothing.

02

Modernising broken automations after a platform change

Client: Multi-entity services group.

The problem: a platform update broke a set of business-critical automations across several workflows, leaving manual gaps the team had to cover by hand.

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What we built: we migrated the affected scenarios to current modules in Make.com and tested every workflow from end
to end.

The outcome: nothing falls through the cracks, the team has clear visibility of what is due, and the manual admin time dropped to almost nothing.

someone reviewing a graph
a lady wearing a pink suit typing on a laptop

03

Turning a messy admin handover into a clean system

Client: a marketing company preparing for a team member's leave.

The problem: knowledge and recurring tasks lived in
one person's head and a long message thread, with a real risk of things being missed while they were away.

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What we built: a structured task and monitoring system, with the recurring work documented and tracked so anyone could pick it up.

The outcome: a smooth handover, nothing
missed during the leave period, and a reusable system the team kept using afterwards.

04

An expert review of a monday.com build before rollout

Client: a large industrial inspection and asset integrity company.

The problem: they had already built a monday.com
workspace but wanted certainty it was structured correctly, scalable, and following best practice before rolling it out more widely.

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What we built: as a certified monday.com partner, we reviewed the existing build from end to end, assessing board structure, automations, and integrations, then flagged
the gaps, risks, and opportunities to improve.

The outcome: a validated, refined setup the team could
roll out with confidence, knowing it would scale rather than need rebuilding later.

someone using a laptop
Image by Filipp Romanovski

05

Function enquiries answered before anyone reads them

Client: a catering company 

The problem: Function enquiries landed in a shared inbox during service, sat unanswered for a day or more, and by the time anyone replied the customer had often booked elsewhere. Nobody was clear who was actioning what.

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What we built: an enquiry board in monday.com with an automated acknowledgement to the customer on submission, a team alert into Slack, and venue approval contacts included in the reply when the booking needs sign off from the club.

The outcome: every enquiry gets a response within seconds, both owners see it at once, and nothing sits in an inbox while the kitchen is running.

Let's make the magic happen together

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Operations, systems and automation, based in Adelaide and working across
Australia and New Zealand. Certified monday.com partner.

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ABN 19 179 295 220     Email: hello@virtuallair.com.au     Privacy Policy

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